Four Great Atlassian University Classes for Beginning Jira and JSM Users

May 29, 2018
Technology

Introduction

Welcome to iBak Solutions, your trusted partner in website development and business and consumer services. We understand the importance of empowering individuals and organizations with the right knowledge and skills to navigate and utilize powerful tools effectively. In line with this, we proudly offer four comprehensive Atlassian University classes tailored specifically for beginners in Jira and JSM (Jira Service Management).

1. Jira Fundamentals

Our Jira Fundamentals class is perfect for individuals who are new to Jira and want to gain a solid foundation in understanding its core features and functionalities. This class covers everything from creating projects, managing issues, configuring workflows, and collaborating with team members. By the end of the course, you'll have a deep understanding of how Jira works and how to maximize its potential for your projects.

2. Jira Agile Essentials

For those who want to take their Jira skills to the next level and explore agile project management methodologies, our Jira Agile Essentials class is the ideal choice. In this course, you'll learn how to effectively plan, track, and deliver agile projects using Jira Software. From creating agile boards to managing sprints and backlogs, this class equips you with the necessary skills to drive your team's success in agile development.

3. Jira Service Management Basics

Are you looking to improve your customer support and service management capabilities? Our Jira Service Management Basics class provides a comprehensive overview of JSM, Atlassian's powerful solution for service desk and IT service management. You'll explore how to set up service desks, handle customer requests, automate processes, and measure performance. By the end of this course, you'll be equipped to streamline service delivery and enhance customer satisfaction.

4. Jira and Confluence Integration

When it comes to collaboration and knowledge sharing, integrating Jira with Confluence, Atlassian's collaboration platform, can make a significant difference. Our Jira and Confluence Integration class focuses on teaching you how to seamlessly connect the two tools to enhance cross-functional collaboration, document important project information, and boost productivity. You'll learn valuable tips and tricks to streamline communication and information flow between Jira and Confluence.

Why Choose iBak Solutions?

At iBak Solutions, we pride ourselves on delivering top-notch training experiences that empower individuals and businesses to harness the full potential of Atlassian tools. Here's what sets us apart:

  • Industry Experts: Our instructors are seasoned professionals with extensive hands-on experience in Jira and JSM.
  • Practical Approach: The classes are designed to be highly practical, providing you with real-world scenarios and examples.
  • Flexible Learning: Choose from in-person training sessions, online classes, or a mix of both to fit your schedule and learning preferences.
  • Personalized Support: Our trainers are committed to ensuring your success and are available to answer any questions you may have throughout the course.
  • Competitive Pricing: We offer competitive pricing packages, making our classes accessible to individuals and organizations of all sizes.

Conclusion

By attending our four great Atlassian University classes for beginning Jira and JSM users, you'll gain the knowledge and skills necessary to confidently navigate these powerful tools. Whether you're new to Jira or looking to enhance your existing skills, iBak Solutions is here to support your learning journey. Empower yourself and unlock the full potential of Jira and JSM with our comprehensive training classes. Enroll today!

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